Terms & Conditions
1. Who we are
Art of Achievement Limited, trading as FireBuddy and Offload
Registered in Ireland, company number 651978
Registered address: Ardagh, Ballyliffin, Co. Donegal, F93 VOA6, Ireland
VAT number IE3668948BH
Email hello@firebuddy.info · Phone +353 86 603 3012
In these terms "we", "us" and "our" mean Art of Achievement Limited. "You" means the business that signs up.
2. What we provide
FireBuddy
Invoicing and payments software for small businesses: invoices, payment links, an in-person till, reminders and bookkeeping matching. We set it up with you and keep it running.
We are a software service provider, not a payment provider. Payments made by your customers go directly into your own business account with Fire (Fire Financial Services Limited) or Revolut (Revolut Business). FireBuddy never receives, holds or forwards your customers' money. Card, Apple Pay and Google Pay payments are processed by Revolut on your own Revolut Business account; bank payments are approved in your customer's own banking app. Your agreement with Fire or Revolut governs those payments and their fees, and you apply for and hold that account directly with them.
Offload
Our hands-on service, where we carry out work for your business. You buy Offload credit in advance and it is used as the work is delivered. See section 5.
3. Prices
- Setup: €500, one-off.
- FireBuddy plan: €149 a month, including up to 500 payments a month.
- FireBuddy prepaid credit (some accounts): bought in advance and used as the software is used.
- Offload credit: bought in advance, at the price shown when you buy it.
Prices exclude VAT, which is added where it applies. UK businesses are quoted in sterling. Fire and Revolut charge their own fees on your account for each payment; those are set by them, not us.
4. Payment and invoices
We invoice in the name of Art of Achievement Limited. Our own invoices can be paid by bank, card or wallet; those payments are made to our own business account for our own services.
5. Prepaid credit (FireBuddy and Offload)
FireBuddy credit is used as the software is used; Offload credit is used as Offload work is delivered. Credit never expires and is not refundable or exchangeable for cash, except under our 14-day money-back guarantee on your first top-up, or if we stop providing the service (any unused balance is then refunded in full) — see our Refund & Cancellation Policy.
6. Cancelling
You can cancel the FireBuddy plan at any time. Refunds and cancellations are covered in our Refund & Cancellation Policy.
7. Your responsibilities
- Use FireBuddy only for your own lawful business and the goods or services you actually provide.
- Keep your login and the keys to your Fire or Revolut account private.
- Give your customers accurate prices, invoices and terms of your own.
8. Software licence
Your use of the FireBuddy software is also covered by our End-User Licence Agreement. How we handle personal data is set out in our Privacy Policy.
9. Liability
We provide the service with reasonable care and skill. We are not liable for the acts or failures of Fire, Revolut, banks or other third parties, or for indirect or consequential loss. Our total liability in any 12 months is limited to the fees you paid us in that period. Nothing here limits liability that cannot be limited by law.
10. Changes
If we change these terms or our prices, we will tell you by email at least 30 days before the change takes effect.
11. Law
These terms are governed by the laws of Ireland, and the Irish courts have jurisdiction.
12. Contact
Questions about these terms: hello@firebuddy.info.